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Our Team

Michelle Nelson RD


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Michelle started Pacific Denture Centre in 2004. She began her career in Edmonton, where she opened and ran a practice for several years before moving to Parksville after a family vacation to the area. She instantly knew that Parksville was the place to live and raise her daughter Kristen.

Michelle has a long history in the denture profession; coming from a family of denturists, she has been working and involved in the industry for most of her life. Michelle has a passion for technology and client care, and she enjoys the close relationships she has built with her clients over the years.

Michelle is one of the five Canadian denturists to travel to Schaan, Lichtenstein to be trained as a BPS instructor. She has been teaching at Ivoclar North America, a leading dental company, since 2001. She has had the opportunity to teach and learn from other denturists worldwide. You will enjoy Michelle's warm nature and the beautiful custom smiles she can create for you.

Allan Boos RD


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Allan joined Pacific Denture Centre in 2012 after selling a successful practice in Victoria. Allan graduated from NAIT in 2005 with honours. He is passionate about health and wellness and is an accomplished Tri-athlete and martial artist. Allan believes that a person's health is largely related to their ability to eat properly, thus his focus leans towards providing implant denture treatments that will change people's chewing ability and improve their quality of life! Allan has attended countless seminars and courses on implant denture solutions. Do not miss an opportunity to meet with Allan and discover options that will work for you!

Sandra Callaway

Treatment Coordinator - Parksville

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Sandra, a former dental assistant, brings over 40 years of experience to our office. Sandra has been with Pacific Denture Centre since 2007 and is well versed in all areas of the practice. Sandra is your go to girl for any questions that you may have regarding our office and/or your treatment.

Sandra is always ready to greet you with a warm smile and she never forgets a face or a name! Sandra enjoys gardening, outdoor activities and spending time with her family. Sandra will ensure your experience is the absolute best.

Heidi Meadus

Receptionist - Nanaimo

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Heidi is one of the newest members to join the Pacific Denture team. In 2020, she moved to Nanaimo from her home in Newfoundland with her two children and husband. With a strong background in Human Resources and a diploma in Dental Assisting, she brings knowledge and administration experience to the practice. In addition to assisting clients and staff, Heidi aspires to increase eco-friendly practices at the clinic to promote a better future.

In her free time, Heidi loves to explore the beautiful West Coast with her family.

Evelyn Otto

Senior Lab Technician - Nanaimo

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Evelyn was born and raised in Nanaimo, BC, and has spent over 30 years in the dental field. She started in 1989, in a crown and bridge/denture lab before moving to a lab tech position in a denture clinic in 1997. She loves seeing the joy on patient's faces as they leave with a new smile and the confidence that can ultimately change their lives.

Evelyn has a passion for the outdoors; she likes fishing, camping, motorcycle dirt/street riding, and loves to travel.

Amanda Szarka

Receptionist/Treatment Coordinator - Nanaimo

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Amanda started with Pacific Denture Centre in January 2016. With over 14 years in the dental industry, she is always ready to welcome you with a warm smile and excellent patient care. Amanda has a strong educational background in medical and dental office management (graduating with an honours diploma); she is sure to impress you with her knowledge and efficiency.

In her spare time, you will find her sitting at the beach enjoying life, spending quality time with her family and friends and, on occasion, indulging in a little off-road 4x4ing with her husband Mike!

Stephenie Jorgensen

Lab Assistant - Parksville

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Stephenie joined the Pacific Denture team in 2019 as a dental laboratory technician. Her background and certification were not in dental at all, but in Esthetics and Massage Therapy. Her attention to detail and artistic ability were recognized when Michelle was a client of hers. Although Stephenie lacked experience in dental, Michelle saw a lot of potential. She trained Stephenie into the skilled laboratory technician that she is today. She started with the basics and very quickly worked her way up to creating full sets of dentures and beautiful smiles for our patients.

Stephenie is a mom of 3 boys and in her spare time she loves camping, swimming, kayaking and exploring Vancouver island.


Becky Espey

Lab Assistant - Nanaimo 


Bio Coming Soon! 

Shelagh Van Ingen

Receptionist - Parksville 


Bio Coming Soon! 

Liam Mitchell

Office Manager Intern

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Liam is a University of Victoria student currently completing his business co-op at Pacific Denture Centre. Although a business student, he is interested in the art of creating dentures and is considering returning to school to become a Denturist. He hopes to learn all that he can from the Pacific Denture team while still providing assistance to both patients and staff whenever he can. Liam is passionate about working with people, so feel free to reach out to him at our Parksville office!

In addition to aiding staff and patients, Liam hopes to inspire a sustainable mindset at Pacific Denture Centre. His goal is to implement practices that reduce our carbon footprint.